We help you avoid technology downtime with our unique IT managed services program SystemWatch IT. It’s a proactive, preventative approach to managing your data and networks. SystemWatch IT ensures your systems are running and your people are productive.
Safeguard your technology with SystemWatch IT. No matter how diligent you are, technology issues come up-sometimes in the middle of the night. That’s why we offer SystemWatch IT.
This remote diagnostic system proactively monitors your work stations and servers 24/7 and enables TeamLogic IT to remotely diagnose the problem. Our robust SystemWatch IT technology provides ongoing Microsoft patch, virus definition, and spyware definition updates, scheduled scripting for most computer maintenance tasks and allow for remote monitoring and diagnostics performed regularly, these tasks can dramatically reduce your downtime. Protect your business with the enterprise-level technology that keeps you informed and on track.
SystemWatch IT’s proactive, preventative components include:
- 24/7 Monitoring. Day and night your systems will notify us via email whenever the newest spam, roving virus, or other event hits your network. Your computer will check-in to SystemWatch IT every 30 seconds confirming the health of your systems. When there’s a problem, our technician will begin to address it immediately.
- Remote Control Support. With your permission, SystemWatch IT allows our technicians to remotely access your computers to perform necessary work.
- Patch Management. We can automatically discover and update missing patches across your network on an ongoing basis to be sure your network stays secure against the latest threats.
- Technical Audits. These key audits help our technicians better understand the managed machines they are working on so they can troubleshoot issues faster.
- Comprehensive Network Reports. With SystemWatch IT you get regular reports showing you the overall health of your computers. Our reports keep you informed of what’s happening on a day-to-day, week-to-week and month-to-month basis, so you have tangible proof to protect your business and address any issues down the road.
- Anti-Virus/Anti-Malware. Our systems regularly scan for threats and pinpoint and delete them as they happen. This way your network stays clean and, with our layered approach to security we can minimize the chances of infections, protecting you from the costly aftereffect of a virus or spyware infection.
- Local Back-up. Through local image backup your operating system, applications, and databases are backed up on a regular basis to a server or other onsite backup hardware, making data recovery easier.
- Offsite Replication Back-up. We can provide solutions for offsite back-ups to provide recovery capabilities in the event of a major disaster at your primary site.
- Anti-Spam. Our spam management tools will keep your email system moving so you can maintain productivity through uninterrupted email communication.
- Managed Security. Keeping your data secure and any customer data you may have is a requirement you can’t ignore. With our managed security services, all your data can be safe and secure.
- Business Continuity. We help you plan for unexpected disruptions that might affect your business. Whether fire, flood, theft, viruses or hacking, we help you plan for IT system failures so your business can recover quickly and efficiently.
- 24/7 Help Desk. With our help desk services you get a single point of contact for all your questions and troubleshooting needs 24 hours a day, 7 days a week, 365 days a year
- Cloud Services. Our cloud services include, integrating your on-site infrastructure and applications with the cloud, customization of applications and services and centralized management of hosted systems.
Take a proactive stance with TeamLogic IT. We help ensure your system work reliably and consistently. Call us today.